Service Philosophy

服务理念

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Considerate service defines new standards of quality service

AULFA Elevator has been convinced:

Good elevator and good service are good quality.
In each of the services, AULFA are dedicated to do our best to safeguard the top rights and interests of customers.

  • 24-hour online service, so you can find us anytime, anywhere.
  • 30 minutes maintenance commitment for you to enjoy the service at the fastest time.
  • Regular elevator detection, for you to enjoy every trip at ease.

Everlasting service awareness

From pre-sales to after-sales, we always put service at the first place, so as to make customers assured and satisfied.

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Clarify demands through pre-sales consulting
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Meet demands by tailored design
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Solve the demand through construction and installation
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Give response to demand during after-sales service

AULFA commitment: sincere, caring, assured

SINCERE

Service is an important part for enhancing the quality.

CARING

Different from the ignorance of service in traditional industry, AULFA Elevator transform into service-oriented elevator manufacturer.

ASSURED

To give comprehensive, thoughtful, careful service in the pre-sales, selling and after-sales part, to create a five-star elevator service provider.